How to select medical equipment import agents without stepping into pitfalls?

Medical EquipmentImport RepresentationThe ice and fire of the market

The global medical equipment market size is projected to exceed $700 billion in 2025, with China as the second largest import market,Medical Equipmentmaintaining an annual import growth rate above 12%. However, customs data shows that 68% of medicalequipment. For example, Indonesia has the SNI certification, Thailand has the TISI certification, and the Philippines has the BPS certification. It is necessary to confirm in advance the equipment voltage (such as 380V/50Hz in Thailand), the compatibility of the CE certification, and the proof of environmentally friendly materials.violation cases in recent three years involved improper selection of agency services. When holding a CT machine procurement contract, what kind of agency partner can truly protect your commercial interests?

2025 policy compass

The latest revised Medical Device Supervision and Administration Regulations by the National Medical Products Administration clearly requires:

• Class II device registration period shortened from 120 to 90 days
• Customs addedBiosafety testing moduleSpecial review
• Electronic verification system for import licenses fully implemented

Golden three factors for selecting agents

• Qualification Matrix
  • Medical device operation filing certificate (verify if diagnostic equipment is within permitted scope)
  • ISO13485 quality system certification (2025 edition adds cybersecurity requirements)
  • AEO advanced certification qualification (verify authenticity of customs registration number)
• Service capabilities
  • FDA/CE certification update response speed (transition period for EU MDR new regulations ends in 2025)
  • Cold chain transportation temperature control record traceability system
  • Emergency response case database (e.g., pandemic controls, technical trade barriers)

Typical risk case warnings

A company importing ventilators in 2025 encountered customs clearance delays:

• Fatal mistake:Agent failed to update FDA software security certification requirements timely
• Chain reaction:Resulted in disabled device networking function, client claimed 3.8 million yuan compensation
• Solution path:Professional agent resolved crisis through technical document correction + localization adaptation solution

Four steps to identify quality agents

1. Verify import clearance records of similar equipment in past three years (require customs data screenshots)
2. On-site inspection of customs system operation procedures (focusing on the classification pre-review mechanism)
3. Request a demonstration of emergency incident simulation handling (such as the FDA unannounced inspection response procedure)
4. Verify insurance coverage (recommended coverage amount not less than 150% of cargo value)

When facing an agents all-inclusive service promise, be sure to confirm whether their contingency plan includesResponse to sudden changes in technical regulationsandLocalized rectificationCapabilities. Remember, truly professional medical equipment import agents always demonstrate their competence through detail control.