How to choose an export tax rebate agency company? These 7 questions must be asked clearly!

What kind of agency qualifications can be considered reliable?

According to the 2025 latest edition of theExport DrawbackManagement Measures》, compliant agency companies shall possessThree Certificates and One Filing:

• Tax Accounting Firm Practice License
• Customs AEO Certification (Advanced Certification is recommended as priority)
• Record - keeping certificate of the State Administration of Foreign Exchange
  • Special attention should be paid to cross-border RMB settlement business filing
• Local tax bureau export tax rebate service filing

Does the service scope cover the entire process?

High-quality agents should provideEnd-to-end services:

• Document Pre-Review and Risk Warning
• Customs Declaration and VAT Invoice Matching
• Cross-Regional Multi-Port Operation Capability
• Special Business Handling (e.g. Sample Exports,Cross-border E-commerce9610/9710 Models)

What hidden risks exist in the pricing model?

2023 industry survey shows 70% of disputes stem from unclear fee terms. Beware:

• Charging by tax refund percentage (violates SAT regulations)
• Failure to specify letter investigation service fees
• Cross-border payment fee transfer
• No cap on secondary declaration fees

How to handle policy differences across regions?

Recommended selection criteria:Provincial-level or higher coveragefor agencies:

• Yangtze River Delta/Pearl River Delta regions require cross-customs coordination
• Central/Western regions focus on agricultural product refund policy differences
• Free trade zone special policy interpretation capability

How is the risk control system verified?

May request agencies to provide:

• Tax audit response cases from past 3 years
• Document error rate statistical reports
• Electronic port direct data connection system demo
• Professional liability insurance policy issued by partner insurer

Is advance funding service necessary?

According to 2025 exporter survey data:

• Annual export <$5M: Financing can ease cash flow
• Annual export >$20M: Recommend self-built refund pool
• Note: Financing cost conversion to APR shouldnt exceed LPR+3%

How to evaluate service response efficiency?

Recommended contract terms:

• Document pre-review feedback ≤3 working days
• Real-time refund progress tracking
• Major policy changes notified within 12 hours
• Dedicated client service team (including tax specialist + customs broker + forex specialist)

(This article references the Whitelist of Export Tax Rebate Agencies released by the General Administration of Customs in 2023 and the policy interpretation documents of the State Taxation Administration for 2025. Specific operations should comply with the latest regulations and local tax authority requirements.)