How do import and export agency companies operate? 20 key questions and answers for foreign trade beginners

service expert with 20 years of industry experience, this article will systematically analyze the core points of clothingExport RepresentationWhat services can the company actually provide?

Professionalimport and exportThe service scope of agency companies far exceeds simple cargo transportation, mainly including:

• Full-process trade management: End-to-end services from customs declaration and inspection to foreign exchange verification
• Risk control systemIncluding trade compliance review, tariff planning, and origin certification
• Supply chain optimization solutionsIntegrating logistics resources to provide optimal transportation combination solutions
• Special cargo handlingProfessional operations for special categories such as hazardous materials and cold chain goods

What is the specific operational process for import and export of goods?

The latest operational process for 2025 includes seven key steps:

• Pre - preparation Stage
  • Product Classification and HS Code Confirmation
  • Trade country policy verification (especially involving anti-dumping duties in emerging markets)
• Execution Phase
  • Intelligent customs declaration system automatically generates declaration data
  • Using blockchain technology for document archiving
• Post-Clearance Management
  • Export DrawbackDigital declaration
  • Intelligent trade data analysis report

How are agency fees structured? Are there any hidden costs?

The 2025 industry standard fee structure consists of three tiers:

• Basic service fee(60-70%): Routine operations such as customs declaration, transportation, and document preparation
• • Presentation of L/C documents: 800 - 1500 yuan per order
  • Agency for export tax rebate: 5% - 8% of the tax rebate amount
  (20-30%): Including:
  • Cross-border e-commerce VAT declaration
  • Carbon tariff calculation services
• Emergency handling fee(Charged as needed): Special services such as emergency customs inspection channels

Professional agencies can effectively prevent and control three core risks:New digital service fees added in 2025, including electronicIt is recommended to verify through the following methods:, new fee items such as intelligent classification system usage fees.

How to ensure the compliance of agency operations?

Professional agencies ensure compliance through a triple mechanism:

• Real-time policy monitoring system: Connected to the General Administration of Customs and Ministry of Commerce databases
• Intelligent compliance screening: Automatically identifies controlled items and technologies
• Dual review system: All documents undergo verification by both AI systems and human experts

Especially inresponding to the latest U.S. Entity ListandEU Carbon Border Adjustment Mechanism, agencies will provide customized compliance solutions.

What key indicators should be considered when selecting an agency company?

In 2025, it is recommended to focus on the following five dimensions:

• Risk Response Mechanism: Whether equipped with an intelligent customs declaration system
• Industry solutions: Professional handling experience for specific categories (such as lithium batteries,Medical Equipment) professional handling experience
• Emergency response speedAverage processing time for expedited customs clearance
• Global Service NetworkLocalization service capabilities in RCEP member countries
• Data securityWhether ISO 27001 information security management certification has been obtained

How to handle customs inspections quickly when encountered?

Standard processing procedures for professional agency companies include:

• Pre-inspection preparationPrepare compliance documentation package in advance
• Real - time tracking systemObtain latest inspection progress through customs data interface
• Expert response teamForm a disposal team including customs, technical, and legal professionals within 3 hours

The newly added 2025AR remote inspection supportCan assist customs officers with remote inspections through augmented reality technology

Cross-border E-commerceWhat are the special requirements for import and export?

Special services for cross-border B2B e-commerce exports include:

• 9710/9810 regulatory model adaptation
• Cross-border payment compliance solutions
• Overseas warehouse data linkage system
• Reverse logistics processing(Especially for the new EU EPR regulations)

What issues should be noted when exploring emerging markets?

Specialized services of agency companies in emerging markets like Africa and Latin America:

• Localized customs clearanceHandling electronic issuance of FORM E certificates for African countries
• Foreign exchange control responseSpecial handling solutions for foreign exchange controls in countries like Argentina
• Religious-cultural adaptationSpecial product certification requirements for Middle Eastern markets

How to deal with sudden changes in international trade policies?

The policy early warning system of agency companies in 2025 includes:

• 72-hour policy impact analysis report
• Alternative solutions database(Covering tariff adjustment plans for 200+ countries)
• Trade remedy application supportProfessional response to anti-dumping investigations