This article answers 12 core concerns enterprises have when choosing import/export agency services, including qualification review, fee structure, and customs clearance processes, helping clients quickly establish decision-making frameworks for international trade cooperation.

Agencyimport and exportWhat exactly is the difference from self-operated import and export?

The core difference between the two lies inBusiness entity qualificationsandRisk - bearing methods:

• Qualification requirements: Self-operation requires obtaining customs import-export rights, while the agent handles clearance qualifications
• Division of responsibilities: Under agency model, the operating entity on the customs declaration shows the agent companys name
• Financial risks: Agents typically dont advance payment, while self-operation requires establishing foreign exchange accounts

What key qualifications should be verified when selecting an agent company?

Key compliance requirements for 2025 focus on:

• Basic Qualifications:
  • Customs AEO certification (priority given to advanced certified enterprises)
  • Foreign exchange administration directory registration certificate
• Special qualifications:
  • Hazardous materials require Dangerous Goods Operation License
  • Food imports require Food Importer Registration

What hidden costs are typically included in agency fees?

Beyond visible costs like customs clearance fees and transportation, pay special attention to:

• Exchange rate fluctuation deposits (involving forwardFX Settlement Agencycontracts)
• Demurrage/port storage cost allocation mechanism
• Customs inspection derivative costs (container lifting fees, yard fees, etc.)
• It is recommended to verify through the following methods:Endorsement service fees

How to evaluate an agent companys customs clearance capability?

a full - process cost listClearance data for the past 6 months:

• Average clearance time (regular goods should be ≤3 working days)
• Inspection rate (quality enterprises typically <5%)
• Classification dispute resolution cases (especially involving HS code adjustments)

How to ensure cargo ownership under agency model?

Essential measuresThree-layer legal documents:

• Agency agreement specifying cargo ownership clauses
• Bill of lading consignee showing actual buyer
• Payment documents matching trade contract parties

What situations may trigger customs deposits?

General Administration of Customs Announcement No. 58 of 2025 specifies deposits required for:

• Temporary import/export goods
• Goods subject to anti-dumping duties
• Goods with classification/valuation doubts
• Subsequent supervision of duty-free goods

What should SMEs pay special attention to when selecting agents?

Priority considerations are recommended:

• ProvideEnd-to-end visualization systemAgent selection
• Support for small-batch multi-frequency operations
• Possession of localized customs clearance teams
• Provision of trade financing solutions

How to evaluate an agent companys risk control system?

Focus on three mechanisms:

• Compliance review mechanism (especially US EAR, EU dual-use items)
• Country-specific trade risk assessment system
• Force majeure contingency plan

Cross-border E-commerceWhat kind of agent services are needed for transformation?

New-type agents should possess:

• Cross-border e-commerce comprehensive pilot zone customs clearance experience
• Overseas warehouse system integration capability
• Return goods processing solutions
• Operation records of 9710/9810 supervision codes

What new opportunities exist for agency services under the RCEP agreement?

High-quality agency companies should provide:

• Guidance on application of origin accumulation rules
• Comparative analysis of tariff concessions among member states
• Processing of approved exporter qualifications
• Regional value chain optimization suggestions

What responsibilities do agent companies bear in trade disputes?

Special attention should be paid to:Contractual liability boundaries:

• Port detention losses caused by documentation errors
• Administrative penalties arising from false declarations
• Scope of compensation for cargo damage during transportation
• Joint liability for intellectual property infringement

How to Choose an Intelligent Agent Service Provider in the Digital Age?

Evaluate the Following Technical Capabilities:

• Application of Blockchain Traceability Systems
• Accuracy Rate of AI Intelligent Classification
• Real-time Monitoring of Global Trade Data
• Automatic Compliance Document Generation Function