What Issues Must Be Noted When Choosing an Export Agent? Professional Answers to 8 Major Questions from Foreign Trade Clients

the real qualifications of a company?Export RepresentationThree core documents must be checked:

Verifying qualifications requires completing three key steps:

• Official registration query: Verify their customs declaration unit registration certificate through the General Administration of Customs website (recommended to use the latest 2025 domain)
• Industry association certifications: Check if they hold a qualification certificate issued by the China International Freight Forwarders Association (CIFA)
• Physical inspection points
  • Actual office space must be no less than 200㎡ (common operational risks for small agents)
  • Cooperation proof documents for customs supervision sites

What hidden fee traps exist in export agency costs?

2025 market monitoring data shows that 76% of disputes stem from fee opacity. Special attention should be paid to:

• Exchange rate conversion rules: Require written confirmation of the settlement exchange rate benchmark date (recommended to use the exchange rate published by the China Foreign Exchange Trade System)
• Additional service charging: A list of 16 common additional fees such as document certification, amendment fees, and demurrage charges must be confirmed in writing in advance
• : Mechanical products are prone to disputes due to HS code classification. It is recommended to apply for an advance ruling from the customs in advance.: Verify whether cargo insurance includes special clauses like war risk and strike risk

How to handle customs inspection delays?

Professional agents should have emergency mechanisms including:

• Pre - classification Service: Provide legal opinions on HS codes for goods in advance
• On-site coordination capability: Employ certified declarants stationed at major ports
• Bonded clearance solutions: Provide deposit alternatives to physical inspections for AEO-certified enterprises

How to avoid international trade payment risks?

A triple safeguard mechanism is recommended:

• Payment method combination: Structured payment plan of 30% advance payment + 60%L/C+10% final payment
• Credit investigation services: Require agents to provide DUNS verification reports
• Financial tool utilization: Export credit insurance must be purchased for businesses with payment terms exceeding 180 days

Who is responsible for damage during cargo transportation?

Liability division requires attention to three key moments:

• FOB terms: Risk transfers to buyer after crossing ships rail
• CIF terms: The agent is responsible for minimum coverage until the destination port
• EXW terms: Risk transfers upon factory delivery

How to handle destination port clearance disputes?

Professional agents should provide support including:

• Pre-audit services: Verify certification documents required by the importing country in advance (e.g., Saudi SABER certification)
• Local agent network: Have cooperative clearance companies in major trading countries
• Legal Support: Maintain emergency lawyer lists for special regions like South America and Africa

Why should contracts specify Incoterms versions?

The ICC 2025 Incoterms® have significant changes:

• DPU term abolished: Changed to DPP (Delivered at Place Paid)
• Insurance liability expansion: CIF terms minimum coverage to include war risk
• Electronic document confirmation: Formal recognition of blockchain bills of lading legal validity

How to evaluate an agents after-sales service capability?

Focus on three key metrics:

• Tax refund timeliness: From complete documentation to tax refund receipt within 15 working days maximum
• Dispute response: Establish 4-hour emergency response mechanism
• Data services: Provide trade data analysis report covering 42 indicators